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TitheWise Privacy Policy

Effective October 16, 2026

TitheWise helps churches, schools, camps, missions and ministries receive gifts online. Giving is personal, and so is the information that comes with it. This policy explains, in plain words, what information we collect, how we use it, who we share it with and the choices you have.

In this policy, "TitheWise," "we" and "us" mean TitheWise LLC, a single-member limited liability company. This policy covers tithewise.com, our hosted giving pages, the giving widget that organizations add to their own websites, the donor account and the organization dashboard. TitheWise is offered only in the United States.

The short version:

  • We never sell donor data, and we never use or share it for marketing, including our own.
  • Gifts go directly to the organization you give to. TitheWise never holds donor funds.
  • Card details are handled by Stripe. TitheWise never stores your full card number.
  • Each organization sees only its own donors and the gifts made to it.

1. Our role

When you give to an organization through TitheWise, we handle your information on behalf of that organization to process your gift, send your receipt and run your donor account. The organization also uses the information about gifts made to it, under its own privacy practices. TitheWise never sells donor data and never uses or shares it for marketing, including marketing of TitheWise itself. Whether an organization emails its own donors is part of that organization's relationship with them, under its own practices.

TitheWise acts on the organization's behalf for donor data. There's no separate data processing agreement; each organization's own use of donor data is governed by its own privacy policy.

2. Information we collect

From donors

  • Your name and email address
  • Your phone number, if you choose to give it (it's optional)
  • Your mailing address, if you choose to give it
  • Your gift history: amounts, dates, the organization and fund you gave to, any note you add, whether you chose to cover fees and whether you chose to give anonymously
  • Your recurring gift settings, such as amount, schedule and status
  • Basic details about your saved payment method that Stripe shares with us, such as the card brand, last 4 digits and expiration date

Your phone number. Phone is optional on the giving form. If you give it, it's used only so the organization you gave to can contact you about your gift, and so we can reach you about problems with your account or a payment. We never sell your phone number, and we never use it to send marketing texts. TitheWise doesn't send text messages.

From organizations and their team members

  • Your name, email address and sign-in details
  • Your role on the organization's account
  • The organization's profile, such as its name, tax ID (EIN), address, logo and branding
  • Records of gifts, refunds, payouts and disputes shown in the dashboard, and offline gifts the organization enters

Automatically, when you use TitheWise

  • Technical details such as your IP address, browser and device type, and the pages you visit on TitheWise
  • Security and activity records, such as sign-ins and actions taken in an account

What we don't collect

Card and bank details are entered directly into Stripe's secure form. Stripe handles them, and TitheWise never stores your full card number or bank account number.

3. How we use information

We use information to:

  • process gifts and recurring gifts through Stripe;
  • send receipts for every gift, year-end statements, reminders before recurring gifts (which you can turn off), and notices if a gift fails;
  • run your donor account, so you can see your giving and manage or cancel recurring gifts yourself;
  • give each organization a dashboard of the gifts made to it;
  • keep TitheWise secure, prevent fraud and card testing, and fix problems;
  • answer your questions and provide support; and
  • meet our legal obligations.

We don't use donor information for marketing, including our own, and we don't send donors marketing emails or texts. The emails we send donors are about their gifts and account: receipts, year-end statements, reminders before recurring gifts (which you can turn off) and notices about problems.

4. How we share information

We never sell donor data, and we never use or share it for marketing, including our own. We share information only as described here.

  • With the organizations you give to. Each organization sees the gifts you make to it and the profile details you've shared with it. An organization never sees your gifts to other organizations or your totals across organizations. If you give anonymously, your name is hidden from the organization's public lists, but the organization still sees your name and keeps a record of your gift. Anonymity only hides your name from public display.

  • With service providers who help us run TitheWise. These are:

    • Stripe, which processes gifts and handles card and bank details;
    • Resend, our email provider, which delivers receipts and other emails;
    • our hosting providers, which store and run TitheWise; and
    • Cloudflare, which provides security and cookieless website analytics.

    They may use your information only to provide their services. Stripe's own privacy policy also applies to the information it handles.

  • For legal reasons. We may share information if the law requires it, or to protect donors, organizations or TitheWise from fraud or harm.

  • If TitheWise changes hands. If TitheWise is sold, merged or reorganized, information may transfer to the new owner, and it stays subject to this policy.

5. Cookies and analytics

  • Cookies we need. We use cookies to keep you signed in and to protect your account and our forms, for example to stop bots and repeated failed attempts. These cookies are needed for TitheWise to work.
  • Checkout pages. Our giving pages and checkout don't run third-party advertising or tracking scripts.
  • Analytics. We use Cloudflare Web Analytics to understand how tithewise.com is used. It doesn't use cookies or build profiles of individuals. It collects basic, aggregate information such as page views, referring sites, and browser and device type.
  • Your choices. You can block or delete cookies in your browser settings, but signing in and giving may not work without the cookies we need. Because we use only essential cookies and our analytics are cookieless, we don't show a cookie banner. We honor Global Privacy Control and Do Not Track signals where the law requires.

6. How long we keep information

  • We keep gift records, receipts and statements for as long as they're needed for receipts, year-end statements, and the tax and accounting needs of organizations and donors: 7 years.
  • We keep account information while your account is active, plus a reasonable period afterward.
  • Security and activity (audit) records are kept for 1 year to protect accounts and investigate problems.
  • Encrypted backups are kept for up to 30 days and then deleted.

7. Your choices and rights

You can:

  • See and update your information in your donor account at any time;
  • Manage or cancel recurring gifts yourself in your donor account;
  • Turn off reminder emails before recurring gifts (we'll still send receipts and important notices about your gifts);
  • Ask for a copy of your information; and
  • Ask us to delete your information.

To make a request, write to [email protected]. We'll confirm your identity before acting on a request, to protect your information. Some records may need to be kept even after you ask us to delete them, for example gift records an organization needs for receipts and tax reasons. If your request is about information an organization holds about you, we may pass it to that organization or ask you to contact them. We'll respond to privacy requests within 30 days.

8. How we keep information secure

We work to keep your information protected:

  • Information is encrypted in transit and at rest.
  • Card and bank details are entered into Stripe's secure form and never stored by TitheWise.
  • Each organization's data is kept separate, so one organization can't see another's donors or gifts.
  • Our staff have only the access they need. When staff view an account for support, they must give a reason, and the access is logged.
  • Organization team members get extra sign-in protections, and sensitive actions require a one-time code.

No system is perfect, so we can't promise absolute security. If we learn of a security incident that affects your information, we'll notify you as required by law.

9. Children and young people

TitheWise isn't for children. You must be at least 13 years old to use TitheWise, and at least 18 to give or to hold a donor account. We don't knowingly collect personal information from children under 13. If we learn we have, we'll delete it. If you believe a child under 13 has given us information, please contact us at [email protected].

10. Changes to this policy

We may update this policy from time to time. When we do, we'll change the date at the top. If we make a meaningful change, we'll let you know by email or in your account at least 30 days before it takes effect.

11. Contact us

Questions about your privacy, or a request about your information? We're glad to help.

Email: [email protected] (we reply within one business day)

Legal notices to TitheWise must be sent by email to [email protected].