TitheWise Donor Terms

Effective October 16, 2026

Thank you for your generosity. These terms explain how giving through TitheWise works: who receives your gift, how fees and recurring gifts work, and what you can expect from us. If you have a question, write to us at [email protected].

In these terms, "TitheWise," "we" and "us" mean TitheWise LLC, a single-member limited liability company, which runs the online giving service at tithewise.com. "You" means the person giving. An "organization" is the church, school, camp, mission or ministry you give to.

By giving through TitheWise or creating a donor account, you agree to these terms. Our Privacy Policy explains how we handle your personal information.

1. Who receives your gift

Your gift goes to the organization. When you give through TitheWise, your gift goes directly to the organization you chose, into that organization's own Stripe account. It does not go to TitheWise.
TitheWise provides the tools. TitheWise is the software the organization uses to receive gifts, send receipts and manage giving. We never hold your gift.
Stripe processes your gift. Gifts are processed by Stripe through its Connect service. Stripe's own terms and privacy policy apply to the processing of your payment method.
Questions about the organization. Each organization is responsible for its own ministry, how it uses gifts, its refund policy and its receipts. For questions about any of these, please contact the organization directly.

2. Who can give

You must be at least 18 years old to give or to hold a donor account.
You must use a payment method you're allowed to use.
TitheWise is offered only in the United States.

3. Your donor account

Your donor account. With a donor account you can see your gifts, download receipts and statements, and manage your recurring gifts. One TitheWise account for every organization a donor supports is coming soon.
Giving as a guest. You can also give without an account. If you create an account later with the same email address, you can add your earlier guest gifts to it after confirming your email.
Keep it secure. Keep your sign-in details private. If you think someone else has gotten into your account, contact us right away at [email protected].
Each organization sees only its own gifts. An organization sees the gifts you make to it and the profile details you've shared with it. It never sees your gifts to other organizations or your totals across organizations.

4. Making a gift

Ways to give. You can give by card or bank account, where the organization offers them. Apple Pay and Google Pay are coming soon.
Your payment details. Card and bank details are entered directly into Stripe's secure form. TitheWise never stores your full card number.
Your details. We ask for your name and email address so we can send your receipt. Phone is optional. If you give it, it's used only so the organization can contact you about your gift and so we can reach you about problems with your account or a payment. We never sell it and never use it for marketing texts. TitheWise doesn't send text messages. More broadly, TitheWise never sells donor data and never uses or shares it for marketing, including our own. See our Privacy Policy.
Check before you give. Please check the amount, fund and frequency before you confirm. You'll see the total you'll be charged before you give.
Anonymous giving. You can choose to hide your name from the organization's public lists, such as campaign leaderboards. You'll still get a receipt. Anonymity only hides your name from public display: the organization still sees your name and keeps a record of your gift.
Declined gifts. Your bank or Stripe may decline a gift. We also use security checks to protect donors and organizations from fraud, and these may sometimes block a gift.

5. Covering the fees

It's your choice. Each gift has small fees: Stripe's processing fee and the TitheWise fee. By default, the organization pays these fees.
Never pre-selected. You may choose to cover the fees so the organization receives your full intended gift. This option is never pre-selected. If you turn it on, you'll see the exact amount added before you give.
Shown on your receipt. If you cover the fees, your gift total is the full amount charged, and your receipt shows it. For example: "Total gift $52.08 · Includes $2.08 you added to cover fees."

6. Recurring gifts

When you set up a recurring gift, you authorize the organization, through Stripe, to charge your chosen payment method the amount you chose, on the schedule you chose (for example weekly, every two weeks, monthly or yearly), starting on the date you chose, until you change or cancel it.

Before each gift. We email you a reminder 3 days before each recurring gift. You can turn these reminders off.
You're in control. You can change the amount, date, fund or payment method, skip the next gift, pause or cancel your recurring gift yourself at any time in your donor account. You don't need to contact the organization or TitheWise to do it.
When cancellation takes effect. A cancellation stops all future gifts right away. A gift that is already processing when you cancel may still go through; you can ask the organization for a refund.
If a gift fails. If a recurring gift can't be processed, we'll email you right away so you can update your payment method. We'll try again on day 3 and day 7. If it still can't be processed, we'll mark the recurring gift as past due and let the organization know.
Covering fees on recurring gifts. If you chose to cover the fees, the amount added may vary slightly with your payment method. Each receipt shows the exact total charged.
Clear terms and confirmation. Before you start a recurring gift, checkout shows the amount, schedule and start date. We email you a confirmation with these details after you set it up.

7. Receipts and year-end statements

A receipt for every gift. We email you a receipt for every gift on behalf of the organization. Your receipt shows the full total you were charged, including any amount you added to cover fees, and carries the organization's information.
Year-end statements. Organizations may send you a year-end statement of your gifts. With a donor account, you can also download your statements.
Tax-deductibility. Whether your gift is tax-deductible, and by how much, depends on the organization and your own situation. The organization is responsible for the information on its receipts. TitheWise doesn't give tax advice. Please check with a tax professional if you have questions.

Electronic delivery. By giving, you agree at checkout to receive receipts, statements and notices electronically.

8. Refunds

The organization decides. Refunds follow each organization's own refund policy. To ask for a refund, please contact the organization you gave to.
Where refunds go. Refunds are returned to the payment method you used for the gift. It usually takes 5 to 10 business days to appear.
Fees. The TitheWise fee isn't returned when a gift is refunded. How much of your gift is refunded, including any amount you added to cover fees, is up to the organization.

9. Disputes with your bank

If something looks wrong with a gift, we encourage you to contact the organization first. They can often fix it quickly. Nothing in these terms limits any right you have with your bank or card issuer.

10. Using TitheWise fairly

Please don't:

use a card or bank account you aren't authorized to use;
test cards or try to get around our security checks;
pretend to be someone else, or give false information; or
interfere with TitheWise or try to access anyone else's data.

We may block gifts or close accounts that break these rules, to protect donors and organizations.

11. Closing your donor account

You can ask us to close your donor account at any time by writing to [email protected]. When your account is closed, your recurring gifts stop. Organizations keep records of the gifts you made to them, and some records must be kept for tax and legal reasons, as explained in our Privacy Policy.

12. Warranties and liability

No warranties. TitheWise is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement.
Limit of liability. To the fullest extent the law allows, TitheWise won't be liable for any indirect, incidental, special, consequential or punitive damages. Our total liability for all claims relating to TitheWise or these terms is limited to the greater of (a) the TitheWise fees on your gifts in the 12 months before the claim arose, or (b) $100.
Exclusions. These limits don't apply where the law doesn't allow them, or to liability that can't be limited by law, such as liability for fraud or willful misconduct.
The organization and Stripe. TitheWise isn't responsible for an organization's ministry, use of gifts, refund decisions or receipts, or for Stripe's services.

13. Governing law and disputes

These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules, and applicable US federal law.

Talk to us first. If a disagreement comes up, please email us at [email protected] and describe it. We'll both try in good faith to resolve it informally for 30 days.
Courts. If it isn't resolved within 30 days, either side may bring the dispute in the state or federal courts of Ohio, and you and TitheWise agree to those courts' jurisdiction.
No arbitration. There's no arbitration requirement and no class-action waiver in these terms.

14. Changes to these terms

We may update these terms from time to time. When we make a meaningful change, we'll update the date at the top and, if you have a donor account, let you know by email at least 30 days before it takes effect.

15. Contact us

We're grateful you're here. If you have questions, we're glad to help.

Email: [email protected] (we reply within one business day)

Legal notices to TitheWise must be sent by email to [email protected].